In order to cancel your xbox game pass youre going to follow the same steps that you did for your xbox live gold subscription. Ive managed to get a refund on game pass once but ive been alreadywaiting for 6 months for the second refund despite contacting ms support several times.
If you cancel xbox game pass or xbox live within 30 days of the initial purchase you can get your money back.
How to get a refund on xbox one game pass.
Youll then get an email as proof youve cancelled.
Enter the name of the product for which youd like a refund as well as the order number for this purchase.
Title and order number.
If this information was automatically filled in check to be sure the product title and order number are correct.
How to complete the refund request form.
Once youre all logged in click on your account picture in the top right corner of the screen and then select subscriptions from.
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